SARAH BARTER CONSULTING

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    Sarah Barter
    • Jun 9, 2020
    • 2 min

    The Art of Conversation

    Now, more than ever, it is imperative to provide person-centred care. The COVID-19 response has resulted in reduced face-to-face interact...

    11 views0 comments
    Sarah Barter
    • Aug 29, 2019
    • 5 min

    Risky Business

    Good risk management is critical to business success and an essential skill for people from the Board down to frontline staff to master. ...

    12 views0 comments
    Sarah Barter
    • Aug 6, 2019
    • 4 min

    Continuous/Quality Improvement, PDSA, EBCD, Agile, LEAN Six Sigma: It’s all Greek to me!

    The new Aged Care Quality Standards reference continuous improvement 16 times in the Guidance material and the concept is evident across ...

    22 views0 comments
    Sarah Barter
    • Jul 9, 2019
    • 5 min

    To Err is Human: Incident Management and Open Disclosure

    When Jonathan and Timothy were born, I vividly recall looking at them in sheer amazement that the human body could come together so perfe...

    12 views0 comments
    Sarah Barter
    • Jul 1, 2019
    • 3 min

    Sorry seems to be the hardest word… Complaints Management Essentials

    In a post-Four Corners world, and with the emphasis on complaints and consumer engagement in the national standards, care providers must ...

    5 views0 comments